AT&T network outage affecting tens of thousands of customers was not due to a cyberattack but an incorrect process during upgrades. Service disruptions reported in cities like Houston, Dallas, Chicago, New York, and Miami. AT&T apologized and fully restored service by Thursday evening. FBI and FCC investigating the cause.
Key Points
Outage not due to cyberattack but an incorrect process during upgrades
Service disruptions in multiple cities including Houston, Dallas, Chicago, New York, and Miami
FBI and FCC investigating the cause of the outage
Pros
AT&T apologized and fully restored service to all affected customers
FBI and FCC are actively investigating the cause of the outage
Other major carriers like Verizon and T-Mobile reported normal network operations
Cons
Initial concerns over a cyberattack were dismissed
AT&T last month reported a loss of 1 million TV subscribers