AT&T Cellphone Network Outage Compensation

SOURCE npr.org
AT&T will compensate affected customers with a $5 credit for last week's cellphone network outage, not applicable to all services.

Key Points

  • AT&T will provide a $5 credit to affected customers within two billing cycles.
  • The outage was caused by an error in coding and not a cyberattack.

Pros

  • AT&T is compensating affected customers for the inconvenience caused by the outage.

Cons

  • The $5 credit may not be sufficient for some customers who experienced significant disruption.