AT&T is planning to compensate customers who lost service during a recent network outage with a $5 credit, but many customers and tech experts find this gesture inadequate and laughable.
Key Points
Major outage affected tens of thousands of customers nationwide
AT&T attributes the outage to an incorrect process during network upgrades
Impacted customers to receive $5 credit
Pros
Acknowledgment of the network outage
Attempt to compensate affected customers
Cons
Inadequate compensation amount of $5
Customers and tech experts find the gesture laughable