New York City's AI-powered chatbot, powered by Microsoft, is providing incomplete and inaccurate information on housing policy, worker rights, and business regulations, potentially leading businesses to break the law. The bot is part of the city's MyCity project and has been criticized by experts and advocates for misinformation.
Key Points
City's AI chatbot is powered by Microsoft's Azure AI services
Criticism from housing policy experts and advocates for providing false information
Bot lacks accuracy in various areas including housing and worker rights
City claims the bot will improve and has already provided information to thousands of people
Cons
Providing incomplete and inaccurate information on housing policy, worker rights, and business regulations