New York City's AI Chatbot Providing Misinformation

SOURCE themarkup.org
New York City's AI-powered chatbot, powered by Microsoft, is providing incomplete and inaccurate information on housing policy, worker rights, and business regulations, potentially leading businesses to break the law. The bot is part of the city's MyCity project and has been criticized by experts and advocates for misinformation.

Key Points

  • City's AI chatbot is powered by Microsoft's Azure AI services
  • Criticism from housing policy experts and advocates for providing false information
  • Bot lacks accuracy in various areas including housing and worker rights
  • City claims the bot will improve and has already provided information to thousands of people

Cons

  • Providing incomplete and inaccurate information on housing policy, worker rights, and business regulations
  • Potentially leading businesses to break the law