New FCC Rules on Broadband Labels for Internet Packages
The Federal Communications Commission has adopted new rules that will require internet service providers to create 'broadband labels' to explain to customers exactly what goes into the cost of their service by April 10, 2024.
Key Points
- Broadband labels modeled after FDA food labels will provide easy-to-understand information about internet packages
- Labels to disclose pricing information, data allowances, speeds, network management practices, and privacy policies
- Consumers can file complaints with the FCC if providers do not display accurate information on the labels
Pros
- Provides consumers with clear and straightforward information about the cost and performance of high-speed internet service
- Helps consumers avoid hidden fees, price hikes, and other unexpected costs
Cons
- Some firms with less than 100,000 subscribers have until Oct. 10, 2024, to comply with the FCC rules