Delta Air Lines Investigation

SOURCE www.npr.org
U.S. airline regulators are investigating Delta Air Lines for a global software outage causing flight disruptions. Delta is facing flight cancelations and delays, with the Department of Transportation ensuring passenger rights are upheld. The airline is working to restore operations after a faulty software update by cybersecurity vendor CrowdStrike.

Key Points

  • Department of Transportation investigation into Delta Air Lines
  • Faulty software update by CrowdStrike causing global disruptions
  • Delta Air Lines working to restore operations
  • Comparison to Southwest Airlines' 2022 flight disruptions

Pros

  • Department of Transportation ensuring passenger rights are upheld
  • Delta Air Lines cooperating with the investigation
  • Offering travel waivers and refunds to affected customers

Cons

  • Flight cancelations and delays impacting travelers
  • Global software outage due to faulty software update