DirecTV facing backlash over ESPN blackout
DirecTV is facing backlash from angry customers over an ESPN blackout due to a contract battle with the Walt Disney Company. Customers are threatening to cancel subscriptions and switch to alternative streaming platforms. DirecTV is responding by explaining that disputes are common across the industry and urging customers to stay patient.
Key Points
- Customers are angry over the ESPN blackout
- DirecTV is reassuring customers and explaining the situation
- Threats of cancellation and switching to other services are prevalent
Pros
- DirecTV is working behind the scenes to get a deal done
- Customers expressing their concerns may push for a resolution
Cons
- Customers are frustrated with the blackout and considering canceling subscriptions
- DirecTV may lose customers to alternative streaming platforms