American Airlines' new technology to prevent 'gate lice'
American Airlines is implementing new technology to prevent 'gate lice' and improve the boarding process at airports by flagging passengers who attempt to board early. The system will be expanded to over 100 airports before the holiday season.
Key Points
- System flags passengers attempting to board early
- Expansion to over 100 airports before the holiday season
- Positive response from customers and team members
Pros
- Improves boarding process efficiency
- Prevents passengers from cutting lines and boarding early
Cons
- May cause confusion for passengers unfamiliar with the new system