AI Program Daisy to Combat Phone Scams

SOURCE www.npr.org
British phone company O2 has launched an AI program named Daisy to combat phone scams. Daisy engages with scammers, keeping them on the line for up to 40 minutes by chatting about her kitten and refusing to follow their instructions.

Key Points

  • Daisy engages scammers in conversation to waste their time and prevent them from targeting real people.
  • The AI technology behind Daisy can keep scammers on the phone for up to 40 minutes.
  • The program was created in collaboration with YouTuber and software engineer Jim Browning.

Pros

  • Daisy keeps scammers occupied and away from potential victims for extended periods of time.
  • Raises awareness about the dangers of phone scams and hoaxes.
  • Utilizes innovative technology to tackle the issue of scam calls.

Cons

  • May not completely eliminate the problem of phone scams.
  • Could potentially lead scammers to adapt their tactics.