Yum Brands transitioning to 100% digital sales with AI technology
Yum Brands aims to transition 100% of sales to digital using AI-driven technology called Byte by Yum!, with digital system sales already surpassing $9 billion. The company's CFO highlighted the success of digital sales and the growth of AI-driven products within their ecosystem.
Key Points
- Digital system sales exceed $9 billion
- Goal of complete digital sales with 15% increase and digital mix surpassing 50%
- Byte by Yum! offers AI-driven products for various restaurant operations
- Platform used for mobile apps, web ordering, point of sale, and more
- 25,000 Yum restaurants globally already using Byte by Yum! products
Pros
- Increased efficiency through AI-driven digital systems
- Enhanced customer experience with seamless technologies
- Potential for growth and innovation in the digital space
Cons
- Possible job displacement due to automation
- Dependency on technology for all sales