Yum Brands' Shift to Digital Sales with AI

SOURCE www.ibtimes.com
Yum Brands plans to move 100% of its sales to digital using AI-driven products like Byte by Yum!, with digital sales already exceeding $9 billion. The company's goal is to have completely digital sales with the help of their proprietary software and digital ecosystem.

Key Points

  • Yum Brands plans to achieve 100% digital sales with the help of Byte by Yum!, their SaaS AI-driven platform
  • Digital sales have already exceeded $9 billion, with a goal of complete digital sales in the future
  • The platform will enhance various aspects of restaurant operations, from mobile apps to inventory management

Pros

  • Increased efficiency in operations through AI-driven products
  • Potential for improved customer experience and convenience
  • Expansion of digital sales can lead to higher revenue

Cons

  • Potential job displacement due to increased automation
  • Reliance on technology may pose security and privacy risks