An Apple voice-to-text service mistakenly inserted a reference to sex and an insult into a message left by a garage for a woman in Dunfermline. The AI system may have struggled due to the caller's Scottish accent, background noise, and reading off a script.
Key Points
Apple voice-to-text service misinterprets message from garage for woman in Dunfermline
Caller's Scottish accent, background noise, and scripted message likely contributed to the error
Expert suggests challenges in speech-to-text technology with accents and audio quality