Social Security Administration's Identity Verification Policies
The Social Security Administration had announced new policies for identity verification, but canceled the requirement for beneficiaries to verify their identity in person. Direct deposit changes can only be done online or in person.
Key Points
- New beneficiaries need to verify their identity online or in person, not over the phone
- People already receiving benefits and not changing direct deposit do not need to verify identity
- Scammers have exploited changes, sending phishing emails to beneficiaries
Pros
- New policies aimed to safeguard Social Security records and benefits against fraudulent activity
- Phone services are supported by new anti-fraud capabilities to protect beneficiaries
Cons
- Elimination of phone identity verification could create hardships for millions, especially those lacking technological tools or mobility