A California family is suing a funeral home after it put the wrong man in the casket and dressed him in their loved one's clothes, causing distress and trauma to the family.
Key Points
Family noticed the wrong body in the casket meant for their loved one
Funeral home initially dismissed their concerns
Family had to wait three hours for the mix-up to be fixed
Cons
Distress and trauma caused to the family
Lack of proper care and attention to detail by the funeral home