Disappointing Willy Wonka Experience Event in Glasgow, Scotland

Families in Glasgow, Scotland were disappointed by a Willy Wonka experience event that did not meet expectations, leading to online backlash and promises of refunds from the event host.

Air Canada AI Chatbot Controversy

Air Canada must pay a partial refund to a Vancouver man after its AI chatbot incorrectly promised a discount for bereavement fares, leading to a landmark case for AI in business. The airline's support staff denied the promised discount, claiming the chatbot's replies were nonbinding.