Chipotle faces backlash for new weighing policy that measures food portions, despite CEO denying claims of shrinking portions. Customers have expressed dissatisfaction with perceived decrease in serving sizes.
Key Points
Chipotle facing criticism for new weighing policy
Customers express dissatisfaction with perceived decrease in portion sizes
CEO denies claims of shrinking portions despite evidence from customers
Cons
Customers feel they are not getting their money's worth
CEO's denial of shrinking portions contradicted by customer experiences