Virtual Employees in Car Rental Service

A car rental service in Charlotte, North Carolina has replaced its agents with virtual staffers on video chat software, creating a futuristic experience for customers.

Tesla Cybertruck Coolant Leak Incident

A man who purchased Tesla's most expensive Cybertruck experienced a coolant leak after 35 miles, which was not covered under warranty. Despite initial frustrations, Tesla eventually fixed the issue under warranty. Some critics felt the owner was too forgiving of Tesla's service.

Tesla Cybertruck Coolant Leak Incident

A man who bought Tesla's most expensive Cybertruck experienced a coolant leak after 35 miles, received poor delivery experience, but Tesla eventually fixed the issue under warranty. Some criticized Tesla's customer service and handling of known faults.

Senate Passes $105 Billion Bill for Air Travel Safety and Customer Service

The Senate passed a $105 billion bill to improve safety and customer service for air travelers, preventing the FAA law from expiring. The bill aims to boost the number of air traffic controllers, improve safety standards, and make it easier for customers to get refunds after flight delays.